Broadway Dental Clinic is committed to protecting the privacy and confidentiality of our patients’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our website or our services, you agree to the terms outlined in this policy.

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1. Information We Collect

We may collect personal information necessary to provide dental care and operate our clinic efficiently. This includes:

Personal Identification Information:

• Full name

• Date of birth

• Address

• Phone number

• Email address

Health Information:

• Medical and dental history

• Treatment records and X-rays

• Insurance details

Website Usage Information:

• IP address

• Browser type

• Pages visited on our website

We only collect information that is necessary for the purposes identified below.

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2. How We Use Your Information

Your personal information is used for the following purposes:

• Providing dental care and treatment

• Scheduling and confirming appointments

• Processing insurance claims and payments

• Communicating with you regarding your care

• Improving our website and services

• Complying with legal and regulatory requirements

We will not use your information for purposes other than those for which it was collected without your consent, unless required by law.

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3. Consent

By providing your personal information to Broadway Dental Clinic, you consent to its collection, use, and disclosure as outlined in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us using the information below.

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4. Disclosure of Information

We do not sell or rent your personal information. However, we may disclose your information in the following situations:

• To insurance providers for claims processing

• To dental laboratories or specialists involved in your care

• To regulatory authorities if required by law

• To third-party service providers who assist in operating our clinic (e.g., IT services), under strict confidentiality agreements

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5. Data Security

We take appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, theft, or misuse.

These measures include secure record storage, password-protected systems, and restricted access to sensitive information.

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6. Retention of Information

We retain your personal and health information only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal and regulatory requirements.

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7. Your Rights

You have the right to:

• Access your personal information

• Request corrections to inaccurate or incomplete information

• Withdraw consent for certain uses of your data

To make a request, please contact our office using the details below.

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8. Cookies and Website Tracking

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. You can modify your browser settings to decline cookies if you prefer.

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9. Third-Party Links

Our website may contain links to third-party websites. Broadway Dental Clinic is not responsible for the privacy practices or content of these external sites.

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10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

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11. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Broadway Dental Clinic
896 Mt Pleasant Rd
Toronto, ON M4P 2L6

Phone: (416) 322-5156
Email: info@broadwaydentalclinic.com